Call or click to get answers to your benefit questions
HRConnect and Enrollment
Iron Mountain HR portal
Your central source for benefits information and enrollment.
Express Link to LiveWell, MyBenefits and 401(k) sites
Cigna Medical and Prescription Plans
Phone 1-800-244-6224
Cigna medical member services
Cigna Home Delivery
Cigna Tel-Drug Home Delivery Pharmacy
Phone 1-800-835-3784
Best Fit Advisor
Medical plan selection tool
MDLive Telemedicine
Phone 1-888-632-2738
Consult doctors by phone or video
Dental Plan
Phone 1-800-872-0500
Delta Dental member services
Vision Plan
Phone 1-800-877-7195
VSP member services
LiveWell
Phone 1-855-864-0721
Resources to support Mountaineer health
Health Coaching
Ignite Coaching Programs
Email coaching@adurolife.com
Phone 1-888-249-1802
Complimentary health coaching by phone
Diabetes Prevention
Phone 1-888-409-8687
Diabetes prevention program
Diabetes Support & Supplies
Livongo
Use code “Iron Mountain”
Phone 1-800-945-4355
Services for managing diabetes
24-Hour Health Information Line
Phone 1-800-CIGNA24 (1-800-244-6224)
24/7 nurseline for non-urgent needs
Healthy Pregnancies, Healthy Babies
Cigna Healthy Pregnancies, Healthy Babies
Phone 1-800-CIGNA24 (1-800-244-6224)
Resources for moms-to-be
Wellness Library
Phone 1-800-CIGNA24 (1-800-244-6224)
Online information on health-related topics
Employee Assistance Program (EAP)
Phone 1-800-538-3543
Free, confidential life assistance benefits
GlobalFit
Phone 1-800-294-1500
Discounted gym memberships
Equinox Gym
Phone 1-866-332-6549
Discounted gym membership
Health Savings Account
Phone 1-800-CIGNA24 (1-800-244-6224)
Log in to manage your account
Healthcare and Dependent Care FSAs
Healthcare, Limited Purpose Healthcare and Dependent Care FSAs
Phone 1-800-284-4885
Log in to manage your accounts
Commuter FSA
Phone 1-800-284-4885
Log in to manage your account
401(k) Retirement Plan
Phone (English) 1-800-294-3575
Phone (Spanish) 1-888-440-0022
Log in to manage your account
Employee Stock Purchase Plan (ESPP)
Phone 1-800-544-9354
Log in to manage your account
529(c) College Savings Plan
Phone 1-800-221-2655
Log in to manage your account
Long-Term Incentive Plan/Equity
Phone 1-800-544-9354
Log in to manage your accounts
Short-Term Disability (STD), Long-Term Disability (LTD) and Leaves
Disability and Leave Administration
Phone (English) 1-888-842-4462
Phone (Spanish) 1-866-562-8421
Cigna member services for disability and FMLA, maternity and parental leaves
Life and Accident Insurance
Medical underwriting: 1-800-872-2214
Claims: 1-888-658-0193
Minnesota Life member services
Employee Discounts, Legal Plan, Home and Auto Insurance
Adoption Assistance
Phone 1-855-IM-ASK-HR (1-855-462-7547)
Information about adoption assistance
Auto and Home Insurance
Phone 1-800-GET-MET8 (1-800-438-6388)
Auto and home discounts
Bank of America
Phone 1-800-782-2265
Discounts and direct deposit
Citizens Bank
Phone 1-800-600-0008
Discounts and direct deposit
Hyatt Legal
Phone 1-800-821-6400
Discounted legal services
BJ’s and Sam’s Club
Phone 1-855-462-7547
Reduced membership fees
Tuition Reimbursement
Email contactus@applyists.com (subject line: Iron)
Phone 1-855-670-ISTS (1-855-670-4787)
Tuition assistance for Mountaineers
Worldwide Emergency Travel Assistance
Travel Assistance
Within US: 1-800-872-1414
Outside US: 1-301-656-4152 (call collect)
Use reference # 01-AA-UN-762490
Medical and legal help while traveling
Working Advantage Discounts
Working Advantage
Use ID #99030631
Phone 1-800-565-3712
Entertainment and shopping discounts